Pavco PavCo Corporate Office Suite 200 - 999 Canada Place Vancouver, BC V6C 3C1 Tel: (604) 482-2200 Fax: (604) 681-9017 info@bcpavco.com

BC Place BC Place 777 Pacific Blvd Vancouver, BC V6B 4Y8 Tel: (604) 669-2300 Fax: (604) 661-3412 stadium@bcpavco.com

Vancouver Convention Centre Vancouver Convention Centre 1055 Canada Place Vancouver, BC V6C 0C3 Tel: (604) 689-8232 Fax: (604) 647-7232 info@vancouverconventioncentre.com

Media Inquiries

Email: media@bcpavco.com

 

FOI Requests

BC’s Freedom of Information and Protection of Privacy Act (FIPPA) gives the public a right of access to records in the custody or control of public bodies like PavCo. With transparency and accountability as our top priorities, PavCo already makes public many reports and documents. Before making an FOI request, we suggest you take a look at our document library first.

If you would like to request access to records not found in our document library, please follow the FOI process below:

What kind of records can I access?

You can access your own personal information and general corporate records, subject to certain exceptions, which are set out in FIPPA. If you want to access someone else’s personal information, you will need to provide that person’s authorization in writing.

How do I make a FOI Request?  

Please email foi@bcpavco.com with your request. Provide as much detail as you can and note if you are an Indigenous Governing Entity. If you are requesting personal information other than your own, please provide that person’s authorization in writing.

FOI requests must be made in writing. We are unable to process requests made over the phone. You may also choose to mail in your request to the address below:

Attn: FOI Requests
BC PavCo
Suite 200 - 999 Canada Place
Vancouver, BC
V6C 3C1

Is there a fee?

An application fee of $10 is required for all General FOI requests. Indigenous Governing Entities and requests for personal information are exempt from the $10 application fee.

FIPPA also allows in certain circumstances for additional processing fees to be charged for various services related to General FOI requests, including locating, retrieving, producing, preparing, and providing the records requested. These additional fees do not apply to the first three (3) hours spent processing a request, nor to personal information requests. If processing fees are applicable to your General FOI request, we will send you a fee estimate following your payment of the $10 application fee.

What can I expect after submitting a request?

1. After you submit your FOI request, our team will review and acknowledge your request.
• We may ask you to provide additional details if the request requires clarification.
2. We will assess any applicable fees.
• If the $10 application fee applies, we will send you a unique payment link.
• Fees can be paid online or via cheque.
3. We will begin processing your request and respond no later than 30 business days after your request is received OR, if the $10 application fee is required, from the date your payment is received.
4. If after we begin working on your request it is determined that processing fees will apply, we will send you a fee estimate.
• Depending on the estimate amount, we may require a 50% deposit of this fee before we can continue processing your request.
• Payment in full of any applicable processing fees is required before we can release the records.
5. FIPPA allows for a time extension of up to 30 business days in certain circumstances. We will inform you if an extension is required. 
6. You may request a copy of the records either in print or digitally. If we redact or withhold some or all of the requested records, we will let you know the reasons why by indicating which sections of FIPPA are being relied upon to withhold information.

We are unable to process requests made over the phone. You may also choose to mail in your request to the address